Privacy Policy

www.jhelum.in is available only to persons who can form a legally binding contract and in accordance with the provisions under the Indian Contract Act, 1872 as amended from time to time;

1. Cookies are alphanumeric identifiers that are transferred to your device hard drive through your Web Browser to enable our systems to recognise your browser and to provide features such as Recommended for You, advertisements on other Web sites and/or storage of items in your Shopping Cart between visits;

2. The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer. However, because cookies allow you to take benefit of some of Jhelum.in’s essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you may not be able to add items to your Shopping Cart, proceed to Checkout, or use any Jhelum.in products and services that require you to Sign in;

3. If you do leave cookies turned on, be sure to sign off when you finish using your device;

Any personal information provided to or gathered by Jhelum or the website www.jhelum.in under this Privacy Policy will be stored and controlled by M/s JGD Couture, 007, Ground Floor, Kamala Spaces, Khira Nagar, S. V. Road, Santcruz (West), Mumbai 400054.

The information we learn from you/customers helps us personalise and continually improve your shopping experience at jhelum.in. We use your information in handling orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us, display content such as wish lists and customer reviews and recommend merchandise and services that might be of interest to you. We also use this information to improve our platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.

Here are the types of information that may be gathered and they are inclusive and not exhaustive-

1. Information You Provide: 
We receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information but then you may not be able to take advantage of many of our features. We use the information that you provide for, including but not limited to, responding to your requests, customising future shopping for you, improving our platform, and communicating with you;

2. Automatic Information: 
We receive and store certain types of information whenever you interact with us. For example, “cookies” and we obtain certain types of information when your Web browser accesses www.jhelum.in and/or links therein/thereto or advertisements or other content served by or on behalf of www.jhelum.in on other web sites;

3. Electronic Mails: 
To help us make e-mails more useful we often receive a confirmation when you open a mail from jhelum.in if user device supports such capabilities. We also compare our customer list to lists received from other companies in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mail or other mail from us, please adjust your applicable preferences;

4. Information from Other Sources: 
We might receive information about you from other sources and add it to our information data base.
By using or continuing to use the site you agree to our use of your information (including personal information) in accordance with this Privacy Policy, as may be amended from time to time by Jhelum.in at its sole discretion. You also agree and consent that we may collect, store, process, transfer and/or share information (including personal information) related to you with third parties or service providers for the purposes as set out in this Privacy Policy;
We may be required to or be under obligation whether statutory or otherwise to share the aforesaid information with government authorities and agencies for the purposes of verification of identity or for prevention, detection, investigation including cyber incidents, prosecution and punishment of offences. You agree and consent for Jhelum.in to disclose your information, if so required under the applicable law/s and their rules and any/all amendments thereto;

Information about our customers is an important part of our business and we do not sell or otherwise trade for consideration to others. Jhelum.in shares customer information only in accordance with this Privacy Policy or follow practices at least as protective as those described in this Privacy Policy;

We may work closely with affiliated businesses. In some cases, such as Marketplace sellers, these businesses may operate stores at Jhelum.in or sell merchandise to you at Jhelum.in. In other cases, we may provide services jointly with or on behalf of these businesses. We share customer information related to those transactions with that third party;

We employ other persons whether individuals or companies or enterprises or any entity to perform various functions on our behalf. For inclusive but not limited illustrations to fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analysing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments and providing customer service. They have access to your personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Policy and as permitted by the applicable law though we shall not be liable at any point for any reason in the event of any breach or unauthorised or excessive use of your personal information by such third party providers and/or their affiliates, employees, officers, directors and/or persons operating under their authority and your remedy for such breach shall lie solely and exclusively against such third party providers and/or their affiliates, employees, officers, directors and/or persons operating under their authority;

We may communicate offers to selected customers of Jhelum.in on behalf of other businesses. If you do not want to receive such offers, please adjust your applicable preference;

As we continue to develop our business, we might sell or buy stores, subsidiaries or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Policy (unless otherwise consented by the customer). In the event JGD Couture and/or Jhelum.in and/or their assets are acquired by any other person or entity then in such an event the customer information existing with us will be one of the transferred assets for which you hereby consent to irrevocably by using the website www.jhelum.in;

We release account and other personal information when we believe release is appropriate to comply with the law, enforce or apply our Terms of Use and other agreements, or protect the rights, property or safety of Jhelum.in, our users or others. This includes exchanging information with other companies, organisations, government or regulatory authorities for fraud protection and credit risk reduction;

1. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input in addition to maintaining security of your information as per the International Standard IS/ISO/IEC 27001 on “Information Technology Security Techniques Information Security Management System-Requirements”;

2. We reveal only the last four digits of your credit card numbers when confirming your order. We transmit the entire credit card number to the appropriate credit card company during order processing;

3. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personal information (including sensitive personal information). Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you;

4. It is important for you to protect against unauthorised access to your password and to your device. Ensure to sign off when you finish using a device;

Our site may include third-party advertising and links to other Web sites;

You may access to a broad range of information about your account and your interactions with Jhelum.in for the limited purpose of viewing and in certain cases, updating that information. This list may alter as our website evolves;

Our business changes constantly and our Privacy Policy may keep altering from time to time.